Terms and Conditions

1. Use of the Service

You agree to use the Service only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the Service by anyone else. Prohibited behavior includes, but is not limited to:

• Harassing, vexing, or causing distress to any person.
• Transmitting any material that is or may be pornographic, offensive, or indecent.
• Transmitting any unsolicited or unauthorized advertising or promotional material.
• Transmitting any data, sending, or uploading any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
• Attempting to gain unauthorized access to our Service, the server on which our Service is stored, or any server, computer, or database connected to our Service.
• Decompiling, reverse-engineering, or disassembling any software or proprietary information accessed through the Service.

2. Intellectual Property Rights

All content featured on the Van Gogh Museum website, including but not limited to text, graphics, logos, images, artwork reproductions, audio clips, video clips, and software, is the property of the Gogh Legacy Foundation or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, display, or transmit any part of this content without our prior written consent or the consent of the intellectual property owner.

The names "Van Gogh Museum", "Gogh Legacy Foundation", and our logo are trademarks of the Gogh Legacy Foundation. These trademarks may not be used in connection with any product or service that does not belong to us, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.

3. Ticket Purchases and Museum Visits

All ticket purchases are subject to availability and are processed through our designated ticketing partners. Tickets are non-refundable and non-transferable, except as expressly provided for in our refund policy or by applicable law. Please refer to the Tickets page for detailed information on purchasing tickets, opening hours, and admission fees.

Visitors to the museum agree to abide by all posted rules and regulations. Failure to comply with these rules may result in denial of entry or removal from the premises. The museum reserves the right to refuse admission or eject any person whose conduct is deemed offensive, disruptive, or a safety risk.

4. Disclaimers

The Service and all information contained within it are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permissible by law, the Gogh Legacy Foundation disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will be uninterrupted or error-free, that defects will be corrected, or that the Service or the server that makes it available are free of viruses or other harmful components.

5. Limitation of Liability

In no event shall the Gogh Legacy Foundation, its directors, officers, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

6. Governing Law

These Terms shall be governed and construed in accordance with the laws of The Netherlands, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Amsterdam, The Netherlands.

7. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.